Below are links to the different sections of the 2018 Citizen Satisfaction Survey performed by ETC Instute for the City of Manassas.

Presentation to Council on Nov. 28, 2018

• 2018 ETC Presentation to Council

Survey Results

• 2018 Citizen Satisfaction Summary
• 2018 Citizen Satisfaction Survey Charts & Graphs
• 2018 Citizen Satisfaction Trend Charts
• 2018 Citizen Satisfaction Benchmarking
• 2018 Citizen Satisfaction Importance-Satisfaction Analysis
• 2018 Citizen Satisfaction Performance Range Comparison
• 2018 Citizen Satisfaction Tabular Data
• 2018 Citizen Survey Instrument

GIS Information

• 2018 Citizen Survey Map Q1
• 2018 Citizen Survey Map Q3
• 2018 Citizen Survey Map Q4
• 2018 Citizen Survey Map Q6
• 2018 Citizen Survey Map Q7
• 2018 Citizen Survey Map Q9
• 2018 Citizen Survey Map Q11
• 2018 Citizen Survey Map Q13
• 2018 Citizen Survey Map Q15
• 2018 Citizen Survey Map Q17
• 2018 Citizen Survey Map Q19
• 2018 Citizen Survey Map Q22